Enhance transparency and delight your customers. As soon as a shipment leaves your warehouse, RexoERP sends an automated, trackable message or voice confirmation.
Inbound inquiries regarding order statuses can overwhelm your support team. By proactively keeping customers informed the moment a change occurs in their order lifecycle, RexoERP drastically reduces support tickets and improves customer satisfaction.
Tightly integrated with the warehouse management module, the system detects exactly when an order is picked, packed, and dispatched.
Automated WhatsApp messages, SMS, or Voice calls are triggered instantly with dynamic tracking links and estimated delivery times.
The warehouse team marks an order as 'Dispatched' in RexoERP, logging tracking details.
The system automatically pushes a rich notification to the customer with their tracking link.
Upon delivery, a final confirmation message is sent and the ERP invoice status is updated.