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Industrial Automation

Production & Machine Downtime Alerts

Minimize lost production hours. If a machine goes offline or a production batch is delayed, RexoERP instantly triggers automated voice calls to the maintenance team and alerts floor managers.

The Manufacturing Challenge:
Lost Time is Lost Revenue

In manufacturing, every minute of unplanned downtime counts. Waiting for an operator to manually report a machine failure to the maintenance desk causes costly delays. RexoERP automates this notification chain instantly.

Real-Time IoT Sync

Integrated with your PLCs and IoT sensors, RexoERP detects machine stoppages and anomaly states in real-time, requiring zero human intervention.

Instant Voice Escalation

Automated phone calls are dispatched to on-duty maintenance engineers with specific details about which machine failed and its error code.

Core Strategic Benefits

  • Reduce MTTR (Mean Time To Repair): Instant notifications ensure engineers arrive at the machine faster.
  • Zero Communication Gap: Eliminates the delay between the factory floor operator and the maintenance team.
  • Multi-Channel Alerts: Broadcast alerts via Voice Calls, WhatsApp, SMS, and Email simultaneously.
  • Escalation Matrices: If the primary engineer doesn't answer, the system automatically calls the shift supervisor.

How It Integrates With Your ERP

01

ANOMALY DETECTION

The ERP receives a fault signal from the machine's IoT sensors or production module.

02

AUTO-CALLING

The system identifies the responsible maintenance staff and initiates a voice call with fault details.

03

TICKET CREATION

A maintenance ticket is automatically logged in the ERP, tracking the downtime until resolution.

Ready to Minimize Your Downtime?

Join leading manufacturing enterprises that have automated their alert workflows with RexoERP. Experience a live demo of our downtime alert system today.